We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. We will accept returns and replace with another products only if there is an issue with the product received. Since these are private imports we don't promote trial and return. We hope you understand that if after purchase you change your mind for some reason it won't be possible for us to take the product back.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging and a video of unboxing. You’ll also need the receipt or proof of purchase.
If there is transit damage and you have led for shipping insurance please reach out to us to escalate the iske with the shipping partner. We are not responsible for shipping damages which ofcourse without insurance. Please read our shipping policy beforehand.
To start a return, you can contact us at hyper.touring@gmail.com. Please note that returns will need to be sent to the following address:
HYPERTOURING ACCESSORIES
9TH CROSS BHAGYANAGAR
BELGAUM 590006
You can always contact us for any return question at hyper.touring@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Most types of items cannot be returned, since these are imported and do not carry any warranty.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We dont refund on products since we dont have a refund policy. We will replace the product with another only if there are fitting issues.
